Police Radar Units

Support

Customer Service
If you have a radar or watchguard video product in need of service, please fill out the online service/repair form and submit it prior to sending in your item. should you have a question about a problem you are having with a system call us at (570-279-1789) and a customer service representative will troubleshoot the problem over the phone and determine which part of your system will need to be serviced.

Should you need Radar and Laser Certification of your existing system, please fill out the on line form and submit it prior to sending in your item. We do recommend annual certification of any radar or laser product if you are using it for enforcement purposes. Please check with your local jurisdiction or state guidelines and regulations in reference to this issue.

Repair Turnaround
We strive to quickly repair and return our customer's products within 5 days of receipt. In most cases repairs are completed within 48 hours of receipt.  A repair estimate is available upon request and all warranty repairs are  guaranteed (parts and labor) for 90 days. 

Calibration Turnaround All units sent in for calibration will be calibrated and returned within 24 hours of receipt with the exception of weekends and holidays.

Weekend Emergency Phone Support available to all customers should you need it. Just call (570-279-1789)
if necessary, leave your contact info and someone will call you back within 15 to 20 minutes.

We strive to earn your trust and business and appreciate the opportunity to serve you.

Read our: Limited Warranty Information

Please use the repair or calibration form below and then submit it once you fill in the information blocks.

Your Name (required)

Date (required)

Tuning Fork # (s)

Radar Make & Model

Unit Serial #

Antenna (s) Serial #

Items Included With Unit


Dash Bracket
YesNo

Switcher Box
YesNo

Carrying Case
YesNo

Remote
YesNo

Power Cable
YesNo

Other


REPAIR ISSUE - Please Check Each Box that Applies


Power plug or Fuse holder brokenPower Cord DammagedAntenna Cord DamagedBlows fusesNo audio
Display segments burned out - Target LeftDisplay segments burned out - Target Right
Display segments burned out - Patrol LeftDisplay segments burned out - Patrol Right
Control or test switches brokenRemote control unit malfunctionWill not read tuning forkReads tuning forks / not read target object
Gives erratic readings with no target object in beamDoes not lock when lock mechanism is activated

Short range - Approximate feet

Needs Certification:

Radar UnitTuning Fork (s)

Other Issue or Remarks


For fastest service it is recommended that you send in the entire unit. (counting unit, antenna, remote and antenna cables.)

* We do not provide estimates for repair work totaling less than $100.

Call or Email Estimate if Cost of Repair is over $


Return Unit to:

Street Address

City State Zip

Contact Person

Phone

Your Email (required)

Purchase Order

Please enter the Security Code to Submit

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